June 2025

Casual vs. Committed: Users to Digital Product Superfans

Have you noticed how some people use an app once a week while others can’t stop talking about it to their friends? The difference between these casual users and devoted superfans isn’t just luck – it’s the result of careful planning. Every digital product has the potential to transform occasional visitors into passionate advocates who […]

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Spicing Things Up: Digital Products When User Love Fades

Remember when users couldn’t stop talking about your digital product? When they excitedly shared it with friends, spent hours exploring features, and eagerly awaited updates? That passionate love doesn’t always last forever. Even the most successful products can lose their spark. Usage patterns flatten. Feature announcements generate yawns instead of excitement. Long-time users start looking

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